Privacy Policy

Responsibility

Opusmatic, based in Krimpen aan de Lek, the Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact Details

• Website: https://opusmatic.com
• Email: contact@opusmatic.com

For questions regarding the processing of personal data, please contact Jack van der Vall via contact@opusmatic.com.

Personal Data We Process

Opusmatic processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Company name
• Phone number
• Email address
• Professional interests and content of communications (provided via contact forms or during discovery consultations)
• Technical metadata (such as IP address and browser user-agent data, necessary for website security and operation)

Special and/or Sensitive Personal Data

Our website and services are not intended for individuals under 16 years of age unless authorized by parents or guardians. We cannot actively verify visitor ages. If you believe we have inadvertently collected data on a minor without consent, please contact us at contact@opusmatic.com and we will promptly delete it.

Purposes of Data Processing

Opusmatic processes personal data for the following legitimate business purposes:

• To contact you by email or telephone when necessary to fulfill agreed consultancy or engineering services.
• To deliver software implementations, workflow automations, and operational deliverables.
• To maintain system security, monitor service health, and improve website performance.

Automated Decision-Making

Opusmatic does not make decisions based on automated processing that produce legal or significant effects on individuals without human intervention.

While we build advanced AI algorithms and pipeline automations for client workflows, all strategic decisions, service proposals, and operational reviews are conducted by qualified human engineers.

Retention Period

Opusmatic does not retain personal data longer than necessary to achieve the purposes for which it was collected. We apply a standard retention period of up to 3 years for contact inquiries following the last active communication, unless statutory retention obligations (such as the 7-year Dutch fiscal retention period for accounting records) require otherwise.

Third-Party Data Processors

Opusmatic only shares personal data with third-party service providers when strictly necessary for contract performance or statutory compliance. We work exclusively with trusted GDPR-compliant partners:

• Cal.com: Used (via cal.eu) for scheduling discovery calls. Data entered during booking is handled in accordance with their strict privacy terms.
• Supabase: Used for secure encrypted database storage and form handling within EU data centers.

Cookies and Tracking Technologies

Opusmatic uses minimal technical cookies and analytical utilities to ensure website stability and understand aggregate usage trends.

Types of Cookies:

• Necessary Cookies: Essential for page routing, accessibility preferences, and basic security. These require no prior consent.
• Analytical Cookies: Collect privacy-friendly, anonymized traffic statistics to improve page layout and content structure.
• Marketing Cookies: Opusmatic does not deploy third-party advertising or cross-site tracking cookies.

Your Data Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase your personal data. You also have the right to withdraw consent, restrict processing, object to data processing, and request data portability.

To exercise any of these rights, send a written request to contact@opusmatic.com. We will respond promptly within 30 calendar days.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://autoriteitpersoonsgegevens.nl.

Security and Protection

Opusmatic takes data security seriously and implements technical and organizational safeguards against unauthorized access, loss, alteration, or disclosure. If you suspect any vulnerability or data misuse, notify us immediately at contact@opusmatic.com.